2-Way DVD Mailers / Questions and Answers

Frequently Asked Questions

1. What are the minimum quantities I can order on Custom Mailers?
We can manufacture as few as 5,000 mailers, however it is more cost effective
to order at least 10,000 mailers.

2. On custom orders, how long does it take to receive the mailers once the
order has been placed?
The normal turn around time is 14-20 working days once the proof has been
signed off on quantities less then 250,000.

3. What method of payment do you accept?
We accept MasterCard, Visa, Amex, Discover and PayPal. Checks are
acceptable, however there is a 10-day waiting period while the check clears.

4. Are you able to do everything including the design?
We handle everything from design to shipping. If you prefer to save a little
money you can supply us the artwork. You must check with us first to make
sure you supply the artwork in a program that is compatible with our pre-press
department.

5. What is the cost of custom mailers?
It all depends on your choice of paper and how involved your printing is. For
instance, two colors (Black + Red) on both sides would be less expensive then
Black and Red over four color process.

6. What type of paper can I use to make my mailer?
If you are going to mail your disc’s via first class postage you will want to keep
the weight of the mailer below one ounce. To do this, you will need to produce
the mailer on a light paper such as 20 lb. Bond. If on the other hand you are
thinking of mailing more then one disc at a time you may want to make the
mailer on a heavier weight paper such as 32 lb. Ledger. We can manufacture
the mailers on any paper from 20 lb. all the way to 32 lb.

7. When should I call to discuss custom mailers and to get pricing?
At anytime, we are waiting to answer all your questions. We have been
specializing in gluing for over thirty years and specializing in two-way mailers
since 1998, we are the experts and want to share our knowledge with you.

8. Can you print my name and address as well as postal information on
Generic Mailers?
No, we can only custom print on the mailers that we manufacture from scratch.
We do not imprint on Generic mailers at this time.

9. Which is the best way to contact you?
We answer our email's the same day, however if you need an answer right
away do not hesitate to call us at 877-2WAYDVD.

10. Do you have any restrictions on colors?
No, we can print just about any color, including 4 color process (which includes
colored pictures). The most economical mailer is printed two colors over two
colors, such as Black plus one PMS color over same (black is counted as a
color, however white is not). If you have any questions on printing, please do
not hesitate to call us.

11. Can you manufacture similar one-way mailers?
Yes, we custom manufacture mailers in a variety of configurations. Let us
know what your needs are and we will come up with something that suits your
application.

12. Why do I need to use wafer seals on the top of the 2WayDVD mailer?
Using wafer seals or tabs to close the open sides of mail piece is recommended
to keep the mailers from jamming the sorting equipment during processing at
the Post Office. It is important to seal the top of the mailer, however tabbing
the bottom of the mailer is an option, but is recommended.

Custom 2-WayDVD Mailers

Blank Generic 2WayDVD Mailers